Frequently Asked Questions
Everything you need to know about our medical-inspired fashion collections.
What is the fabric composition of your antimicrobial scrubs?
Our signature scrubs are crafted from a premium blend of 72% polyester, 21% rayon, and 7% spandex, featuring four-way stretch and moisture-wicking technology for maximum comfort during long shifts.
How long does shipping take for customized embroidery?
Standard orders ship within 2-3 business days. If you have requested custom name or logo embroidery, please allow an additional 5-7 business days for processing before your order is dispatched.
What is your return policy for worn items?
We accept returns on all unworn, unwashed items with original tags attached within 30 days of delivery. For hygiene reasons, compression socks and personalized embroidered items are final sale.
Do you offer group discounts for clinics or hospitals?
Yes, we offer tiered volume discounts for orders of 15 sets or more. Please contact our corporate sales team at [email protected] for a custom quote and bulk pricing.
How should I care for my medical apparel to ensure longevity?
To maintain the integrity of the antimicrobial finish, we recommend machine washing cold with like colors and tumble drying on low. Avoid using bleach or fabric softeners.
How can I track my delivery?
Once your order has been handed over to the carrier, you will receive an automated email containing your tracking number and a direct link to monitor your shipment's progress.